resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
The Need for Standards
ISO-TC-249: You may look at these letters and numbers and wonder what they are and what they might mean. They turn into: International Standards Organization- Technical Committee – 249. There is a global organization called The International Organization for Standardization.
Streamline Your Front Desk
Your front office can be your greatest source of efficiency or it can be a constant bottleneck. Increasing the productivity of this area, while not sacrificing the quality of patient interaction, can be a little tricky. However, with some focused effort and intention, your front desk can keep your practice running smoothly.
Sleepless nights, anxiety, mood swings, euphoric energy bursts, obsessive thinking, and a strange feeling in his chest. That is what Matt was experiencing when he first entered my practice. Rather than being concerned, he was loving every minute of it.
Understanding Levels of Evidence
The concept of levels of evidence is a cornerstone of research literacy and a great starting point for understanding basic principles of how research works.
How to Reach Your World With the Chiropractic Message
My latest effort to share chiropractic occurred in mid-May while I was sitting at an introductory parent information night for high schoolers. The IT instructor informed us that each student would be receiving a computer for all their studies.
Prostate Cancer Risk
A large study published in January 2016 in the American Journal of Clinical Nutrition showed that men who are vegans had a 35% lower risk of developing prostate cancer compared to non-vegan men. The study followed more than 26,346 men who are part of the Adventists Health Study-2.
Parker University Embraces New Era
Change is in the air at Parker University, which recently announced the selection of both a new president and a new consultant for its seminar program.
Building Bridges with Discipline
As practitioners of traditional Chinese herbal medicine, our role is to educate patients and medical practitioners about the various safety aspects of our medicine. Medical doctors that embrace Chinese medicine want to collaborate and include Chinese herbal medicine in more aspects of clinical care to support their patients.
With Low-Back Pain, Sometimes Little Things Matter
Typical treatments for low back pain involve large muscles like the quadratus lumborum, iliopsoas, and piriformis. However, there are situations when a very small muscle, the multifidus, can play a significant role in the diagnosis and treatment of low back muscular or spinal injury.
Low Fat vs. Low Carb & the Power of Protein
A science-based website recently posted a nice summary of 23 randomized, controlled trials from peer-reviewed journals pitting low-carb diets against low-fat diets.
A Different Way of Looking at It
The way you and your chiropractic colleagues access information has changed over the past decade. According to a recent survey conducted by Dynamic Chiropractic, almost half (48 percent) of DCs read online articles on their personal computer or laptop daily.
A Whole-Body Approach to Chronic Tension Headaches
Nearly every day in our practices, we see patients with chronic headaches that have not responded to traditional treatment. They present in our offices with a feeble hope that "maybe" a chiropractor can help.
Constructing Our Reality, Part 2
My last article discussed perception and its relationship to the primary channels. Before we get to the channels most commonly used to treat sensory disturbances, the small intestine and triple heater, we should first talk about the bladder channel.
Hip Flexor Contractures & LBP in Above-the-Knee Amputations
Patients with above-the-knee amputations (AK or AKA) are particularly prone to developing hip flexor contractures. Not to be confused with muscle tightness, contractures are a permanent shortening of tissues which cause deformity or distortion.
One of the most common trends to see in clinical medical practice and public health is the cycles of health "buzzwords." These come and go depending upon the current cultural zeitgeist. One year, "parasites" are causing all the issues, and the next year it's "candida."
Billing Timed Services
Q: I do not always use physical medicine services but in my state I do have a scope of practice that allows me to provide many of these services. I am trying to understand what "direct one-on-one patient contact" means in relation to physical medicine services.
Transforming Las Vegas
On a warm spring day in Las Vegas, Sonia Kim, clinic front desk staff, is busy preparing for a full day of intern shifts at Wongu Health Center. She greets patients, makes sure documents are properly signed, and lets the interns know that their patients have arrived.
Billing One-on-One, Direct Patient Contact
This is often misunderstood and leads to trepidation when documenting and subsequently billing timed services.
Living Well: Lessons From Our Oldest Old
Aging is a significant public health problem, important to chiropractors in practice and important to DCs who teach students training to become chiropractors.
Finger (Pad) Pointing: Repetitive-Use Injury Waiting to Happen
"My wrist and hand hurt. I spend all day working on computers and then I come home and spend more time on a computer, usually playing video games."
Discovery: Finding Insights and Each Other in Different Disciplines
Recently I've been thinking about all sorts of things which are hidden from our daily direct experience. That general category is what links nearly everything that catches my attention and then demands some kind of investigation.
In This Current Age of Anxiety
Anxiety, also referred to angst or hysteria, goes by many names. One, popularized by the sagacious Zhang Zhong Jing, who many practitioners of Chinese Medicine may be familiar with, is known as Restless Zang/Fu disorder.
Keeping Malpractice Allegations at Bay
It has been suggested that in the litigious environment in which we live, the practice of chiropractic should be defensive and practitioners should constantly be watching their backs. An element of defensive practice is a good idea.
Holistic Skin Care and Modern Technology
Anti-aging is a concept that we hear in reference to skin rejuvenation and growing older on a daily basis. Aging begins as soon as we are born; therefore "pro-aging" is embracing all stages of life gracefully, with vitality, wisdom, joy, and gratitude as the goal.
Distal Style Treatment of Neurogenic Pain
Treat locally or distally? This question has frequented my thoughts for the treatment of pain throughout my acupuncture career. Each style has strengths and weaknesses, thus the versatile practitioner would do well to forgo dogmatic adherence to any one style in deference to the needs of the individual patient.
Paying It Forward
The Touch of Kindness Fund for Oncology Massage
Once you aim your life toward doing what you love, how do you both make a living and serve those in need who cannot afford your services? Megan Belanger, LMT, CLT, a specialist in oncology massage and manual lymph drainage who practices in Westborough Mass., created Touch of Kindness, a monetary fund available to anyone seeking oncology massage care. She hopes to inspire more therapists to find a way to pay it forward.
Tracy Walton: Tell us how you got into the massage therapy field in the first place.
Megan Belanger: I used to be in the corporate world of book publishing for 13 years. In my last position as an acquisitions editor, it was fun and glamorous negotiating contracts and signing authors. As mergers happened and I had less face time with people, I had what I called an "early midlife crisis" and found myself asking, at the end of the day, how am I making a difference in the world?
I had been getting semi-regular massage for a long time, from different therapists, in different spas. When I asked them about their jobs, they absolutely loved them, and most of them said they had come to massage after a career change. Ultimately, I joined them! I've now been in practice for five years and can say I found the answer to my midlife crisis; at the end of each day, I know I am making a difference.
MB: During my training, my naturally light touch was seen as a weakness by some of my instructors, but I knew I didn't want to do deep work. I had earlier read about oncology massage and loved the idea of giving nurturing touch. After graduation, I immediately trained in oncology massage; it provided me with the background I needed to feel secure in my work and addressed the more emotional issues around bringing my heart and soul into my practice.
I also became a Certified Lymphedema Therapist in 2012, which was another way to work with light but effective touch. From the beginning of my private practice, I have focused on serving this population, and now about 70% of my clients have cancer or a history of cancer.
MB: I began to get a lot of calls in my practice from people going through cancer treatment, or from their families, who wanted the support of oncology massage but who were in hard financial straits. These folks struggle with huge medical bills and loss of income at the very time they most need support. My work is not covered by insurance and so these people were often simply unable to pay for treatment. I knew I had to support my own family and could not give work away for free to all the clients who were in need. But I absolutely hated, hated having to turn people away for financial reasons.
One night at home, I was sitting with my husband and expressing my frustration and despair over the situation and he told me about something he'd seen on The Ellen DeGeneres Show: a pizza parlor that offers a pay-it-forward option. People can come into Rosa's Fresh Pizza in Philadelphia and, in addition to buying their own pizza, they can also buy a slice for a person in need. They're given a pen and a sticky note so they can write a message and stick it to the wall. Then anyone in the community can come in, take the sticky note from the wall, present it to the cashier, and get a pre-paid piece of pizza, no questions asked. "It's a great idea," my husband said, "helping people both give and receive; is there any way you can do the same for massage?" That was the light bulb moment. Modeling the pizza shop's idea, I created the Touch of Kindness Fund as a way for people to contribute money that can be used toward a session with me by clients who have lymphedema, cancer, or a history of cancer. I was surprised at how easy it was to set up.
TW: How did you get the word out to clients?
MB: To let people know about the fund, I created a video about it. I started a Facebook page for Touch of Kindness (https://www.facebook.com/search/676904875748080/local_search?surface=tyah) and posted the video there and on my website, www.meganbelanger.com/kindness/. I made flyers and placed them on the reception desk at my office and gave them out like candy. I don't take gratuities, so I suggest to clients who might want to give me a tip that they can contribute toward Touch of Kindness instead.
TW: Have there been any changes in how the fund is used since its beginning?
MB: One interesting problem has been that I was getting donations to the fund but not very many people were taking money out. Existing clients don't seem to want to use the fund, so it's mostly new clients who use it. I get a lot of new clients through Google, and when they visit my webpage, they see Touch of Kindness on every page, with the amount currently available in the fund on display. In fact, some new full-pay clients have told me they chose my practice because they saw Touch of Kindness on my website, so it has been an unexpected marketing tool in that way.
I'm currently doing outreach to social workers, nurse practitioners, and other professionals who help people with a cancer diagnosis navigate the system. They're the ones who can tell potential clients that both massage and the Touch of Kindness fund are available to them.
TW: How are you getting the message out to other MTs who might want to start a similar fund?
MB: The Board of the Society for Oncology Massage invited me to present a poster about Touch of Kindness at their 2016 summit in Minneapolis. So, I went to the summit with my splashy pink and purple poster describing how Touch of Kindness came to be and how others could create something similar in their practices. The response was great, and I've found out through emails and calls that other therapists are doing this, and more and more people are getting massage because of it.
TW: Can you share any of the financial implications of setting up Touch of Kindness?
MB: I got advice from my accountant on all aspects of it. I set up a separate bank account for Touch of Kindness and a PayPal account that people can use to make donations. I was advised that I did not need to create a non-profit, 501(c)3 corporation because we are not dealing with a large amount of money, and again, I'm copying off of the pizza shop's model. For some months now, we've maintained around $650 to $750 in the fund.
My accountant told me to designate the donated money as gift certificate income. I'm monitoring the patterns, when people donate and when people use the fund, and subsequently thinking of ways to adjust my marketing to help keep the incoming and outgoing funds even.
TW: Any other suggestions to help others pay it forward in their own practices?
MB: I am no expert, as Touch of Kindness is a new and experimental venture, and what I hope to do is encourage conversation. Let's create a community and have a conversation about how others are doing this, about what works and what doesn't. It's all about getting more massage to more people in need.