Lost A Sale, But Initial Phone Consultations — A Big Part Of Brilliant Customer Service
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resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
Colon Health and TCM
I still remember many years ago, the loud "Yuck" from my wife at the time when we were together watching the Chinese movie "Last Emperor."
Merger Creates New Model of Care
Two San Francisco powerhouses of holistic healing, the American College of Traditional Chinese Medicine (ACTCM) and California Institute of Integral Studies (CIIS), are merging. Together they are building a visionary approach to applied integral health.
Lower-Extremity Overuse Injuries: Primer on Causes and Corrections
From ankle sprains to stress fractures, shin splints to plantar fasciitis, the research is clear: These common overuse injuries of the lower extremities – among dozens of others – may be related to abnormal foot function in your patients.
Melatonin: A Promising Natural Agent in the Prevention of ALS
A number of years ago, experimental studies suggested melatonin could block key steps in the development of Alzheimer's disease, primarily by acting as a brain antioxidant and inhibiting the build-up of beta-amyloid plaque in the brain.
ICD-10 Is Not Scary (and Not About Billing)
In my 13 years of consulting with doctors on billing and coding matters, ICD-10 has aroused the biggest combination of misguided fear and ignorance I can remember.
Treating LBP in Golfers: Beyond Basic Assessment
The drive to master the most efficient swing demands a tremendous amount from the lower back. Maintaining stability in a flexed posture, supporting torso rotation and repetitively supporting the golf swing all put the lower back in a vulnerable position.
Can Acupuncture Treat Knee Pain?
Recently, an article in the Journal of the American Medical Association concluded that, "neither laser nor needle acupuncture conferred benefit over sham for pain or function" among older chronic knee pain patients.
Making Public Health a Chiropractic Priority
As highlighted in this edition's News in Brief, Rand Baird, DC, MPH, FICA, FICC, editor and occasional author of our long-running column, "Chiropractic in the American Public Health Association", was recognized by the organization recently for 40 years of membership.
Abdominal Acupuncture for Eye Healing: The Sacred Turtle and Ba Gua Map
Our ideas about western medicine have shifted in recent decades, while the public is asking more from health care providers.
Technology Meets Practice: Chiropractic Every Day
About a year ago, I had an interesting conversation with a DC who made house calls. When I asked why, she was quick to explain she learns much more about her patients when she sees them at home than she could ever observe in the office.
Exploring and Learning from the Gift of Life
I'm grateful to have had the opportunity to teach cadaver dissection classes and workshops with Stephen Cina at the New England School of Acupuncture over the past seven years, first through the Sports Medicine Acupuncture Program and later as a NESA elective course.
The Roots of TCM in Depression Treatment
In traditional Chinese medicine, there is historical precedent for the treatment of so-called "Shen" (Heart-Mind) disorder, or disorder/dysregulation of the spirit, which is also considered as distinct but not separate from the cognitive function of the brain.
News in Brief
Support of F4CP Continues With Latest Donations; Walter Reed Honors Dr. William Morgan; Recognizing 40 Years of Public-Health Activism; Allstate Decision Reversed.
Medicine as Metaphor
The practice of medicine is both an art and a science. We study and learn the system so that when the time comes to apply it, there is a greater possibility of successfully helping others.
The Source-Luo Point Combination, Part 3
Dr. Nguyen Nghi (NVN) was born in Vietnam and is one of the most important scholars, writers, teachers and practitioners of modern time. Many of his theories and applications are the source of modern teachers from Europe and the United States.
Treat Every Patient as an Athlete
Frontal-plane movement pattern dysfunction can set the stage for musculoskeletal injury. Frontal-plane stabilization is essential during the normal activities of daily living: think single-leg stance and gait cycle.
Online Marketing Basics: Google Ranking, Part 1
We all know there is so much opportunity with online marketing. And, let's face it, if you don't have a presence online with a website and social media, you are probably not where you want to be.
Aetna Updates 97140 Policy
In a development the Association of New Jersey Chiropractors is calling "a resounding victory for chiropractors nationwide," Aetna Insurance Company has updated its national reimbursement policy regarding 97140 (manual therapy), reaching an agreement two years after the association filed a declaratory judgment suit in federal court against the insurer.
The Art of Creating a Healing Space
I always advise my graduates to examine their group practice or treatment rooms with fresh eyes after they leave my CE workshops. I tell them, "Ask yourselves - is your space qi filled, welcoming and healing? Or is it cold and clinical?"
The Integrative Medicine Puzzle: Putting the Pieces Together
The conversation is changing in the broader healthcare community with patients actually moving the discussion toward more integrative topics. Patients today want to know their options.
A War You Can Help Patients Win
The average American consumes approximately 60 percent of calories from sugar, flour and refined oils. A donut is a good example of a so-called "food" that represents these calorie sources.
Data: The New Frontier in Health Care
Your practice is empowered with the data you need to improve patient health, run a more efficient (read: profitable) practice, get paid in timely fashion and help show the efficacy of chiropractic on the national stage in the midst of sweeping changes in health care!
Adding Microneedling to Your Clinic for Results and Profit
Microneedling has taken the beauty world by storm over the last 10 years. Under the names dermaroller, microneedling or skin needling you will see these treatments listed in the services of nearly every fashionable beauty salon and day spa in the country.
April, 2011, Vol. 11, Issue 04
Massage Therapy Education
The Industry Responds
By Gloria Coppola, LMBT
There isn't a week that goes by that someone does not mention to me their concerns or suggestions about massage programs in the United States. Across the U.S., massage students, therapists, instructors and school owners have shared their joys and frustrations regarding the massage schools of today.
As a former school owner, curriculum developer and instructor, I have seen this profession change in many ways (both good and bad) over the last 20 years. Education about the therapeutic benefits of massage has increased among the public sector. And while this is a great step in the right direction for our profession, there is a much more immediate need that waits to be addressed: massage therapy education. Through a recent survey1 along with several individual interviews, I sought to find out what those in this industry are saying about the state of our education. This article is a compilation of their feedback.
Hours of Education and Curriculum
Many individuals I communicated with agreed that the length of time for a massage program is the most significant change needing attention. In the survey of more than 1,000 massage therapists, over 69 percent responded that massage programs should be 700-1,000 hours in length.
Some individuals I interviewed from schools across the U.S. felt that if the programs were longer (or more spaced out) it would allow time for students to develop as a therapist before they are sent on their own. They would have time to integrate their lives, work, and the healing process that comes with being a therapist. In contrast, faster, more condensed six-month programs seem to be rushing students through training for the sole purpose of making money, while inadequately preparing them for business, and likely setting them up for failure or burnout.
Rick Rosen, founder and co-owner of the Body Therapy Institute in North Carolina and executive director of the Alliance for Massage Therapy Education stated that the goal of the organization is to strengthen and improve massage therapy education overall. However, speaking of student curriculum specifically, he highlighted two key areas that schools need to focus on:
His belief, shared with many others, is that some massage programs offer too many modalities with not enough time devoted to the foundational skills that build confidence, knowledge and awareness.
Many in the survey believed that researching the school prior to attendance was highly important as well. The reason being: the standards of education are simply not the same at every school. Why? For a variety of reasons. Do you know some instructors have never taught anything prior to teaching massage? Often, I have walked in a classroom to evaluate an instructor, only to find them sitting behind a desk learning from the very book that they are teaching. Are there natural-born teachers? Yes, we do exist. However, we all need some basic guidance, teaching skills and training to be effective.
Did you know instructors might get hired for a position they don't have the credentials for? Believe me, I know this firsthand after I was offered this scenario at a very popular massage school. Desperation often leads the administration to hire anyone to cover a class. This is mostly due to a lack of quality instructors and often the pay is inadequate for an experienced instructor.
While compiling this article, I had numerous complaints from students about the instructors of today, many complaining that they have two, three or four instructors for one topic. Feelings of frustration build up and eventually they give up on the whole program.
Massage School Programs
With more and more massage programs popping up across the nation, there is a shortage of well-trained and experienced instructors available. In one of my interviews, an owner of a large school in Kansas City, Mo. expressed that he has seen a shift in the industry over the last eight years. He now sees younger students, many of them entering the programs through promotional venues that promise a high-paying salary for minimal education.
In my findings, instructors across the nation expressed their frustration with the lack of maturity in some of these students. They state that there needs to be a level of commitment. However, many students never realize how much work is involved in the study of massage as admissions offices are not informing them of the intensity. Other instructors shared with me that some school administrations do not support their needs for tools and resources and significantly lack understanding of the emotional component that is involved during these trainings.
Another major concern expressed from colleagues was the offering of title IV funding which may allow individuals who are not qualified to pursue a career in massage or have felony records to enter the program. Although they feel these funding programs might help a less fortunate person explore a career in the healing arts, they also recognize the need to screen those with criminal records. It is my understanding that most, if not all states do not allow someone with a felony record to become licensed. However, from personal experience at a school, I found this situation did exist to my dismay.
Renate Novak, former school owner of Health Choices in New Jersey, has been in the massage industry for 40 years. She feels very few educational centers are doing justice for the profession. She states, "Massage can be a life-changing experience." She explains that most therapists don't receive an education that even comes close to the skills that are possible. Her concerns are that the industry has lowered its standards of respect for massage therapists. As an instructor, her biggest challenges were students with difficult personalities and determining how she would facilitate their integration into the group-learning environment. Several other instructors have shared this same view with me as it continues to be one of the major current challenges across the board.
I was speaking with an instructor who teaches at a community college program and she believes that the slower programs enable the students to foster "body memory" in the movements, which allows for greater understanding of palpation skills. While her original training back in the 90s was a shorter program, she expresses her trepidation in being able to keep up with the demands of the program that she attended.
Hence, the associate's degree program she teaches allows students the time to integrate it all, preparing them with more confidence. Another advantage they have is the resources and funding for equipment and supplies that some school budgets just don't have available. However, because they are a college they are limited in presenting material, very often that a private school can address in the healing arts.
Ariana Vincent, a continuing education provider in Texas, says her program prepared her for Swedish massage, but not deep tissue. She feels a thorough core curriculum should be at least 1,000 hours and that instructors need to be more focused and responsive. Her concerns include clinics that are not well supervised, which was another common complaint from students across the nation.
The individuals who were satisfied with their programs came mostly from private schools or schools that employed "experienced" and "inspirational" instructors. Eighty-two percent of the individuals surveyed said instructors should have a minimum of three years experience as a therapist along with instructor training to deal with a variety of situations and difficulties that might arise in a classroom setting.
So why aren't some schools providing these basics? That will have to be another article, and possibly another survey. But perhaps the influx of ill-equipped educational facilities does not understand the depth of this healing modality and therefore, do not focus on these fundamentals. Perhaps they feel giving a back rub is easy to do and there is nothing else involved. Perhaps they are clueless that this profession requires a profound and professional connection with the client. Or perhaps they only care about making money?
Reflection Of My Findings
Too many students come out of the current massage programs ill-prepared and unable to find the employment that had been promised. I am saddened when I hear employers tell me that potential candidates don't even know how to touch with intention. And I am frustrated when I hear instructors tell me they don't feel they can provide a proper education because there isn't enough time written into their curriculum.
My basic education, over 20 years ago, was a program based in the healing and spiritual approach to massage that took nine months to complete. While I may not have understood it all at that time, I feel it provided me with a knowledge and wisdom of this art that allowed me to explore the boundaries of the body, mind and spirit. I gained a deep respect for the human body and the privilege we have to touch another person. Our training was mostly hands-on, which provided me with a level of confidence I rarely see in programs that offer limited hands-on hours. Although, at the time, the anatomy and physiology was limited and required me to take additional training post-graduation, the foundational hands-on skills excelled.
Many colleagues expressed a need for an associate's degree for massage therapists if we want to be recognized as a health care professional. Perhaps, we need different levels of practice from entry level to clinical therapist levels, as I don't believe personally that every individual requires a degree to be an amazing massage therapist.
However, I do feel that every massage therapist should continue their education with quality classes to further their knowledge after they get their license. It is unfortunate that many states do not have any minimum requirement for licensing renewal. As a result, many never pursue their education beyond their basic foundation. I actually had a woman in my class who had not taken a CE class in 15 years because she was in a state that did not require any further training after the massage certification program.
There is so much to pursue and understand in this growing field. Students need to be prepared to be successful and confident. Business courses that are geared toward our industry are a necessity. What good is the education without the knowledge and skills to successfully practice? I receive numerous e-mails from new therapists stating they can't find work, or can't get their private practice going. They are frustrated and disillusioned because they were not prepared for what is really happening in the field.
We have so much to offer as massage therapists! We are caring, compassionate beings here to serve and provide a healing modality and profound touch to some who may never receive it. We need quality education and supportive environments to learn and grow. We need more instructors who care and who are properly trained. We need employment that supports us on this amazing journey to help others.
Thank you to everyone who shared their views and assisted in the compilation of this article. There was a delightfully overwhelming response received. It should be said that there are many fabulous instructors, therapists and schools out there. What I have experienced, through this research and frequent conversations with colleagues, is that there is an overwhelming concern of what is not happening in the advancement of massage education.
We are passionate individuals about this profession and we feel honored that we get to touch the world!
I would love to hear more about what you think of the state of our education. Contact me at and tell me what's on your mind.
Gloria Coppola has been in the healing arts for 25 years. The former owner of a massage school and curriculum writer for several massage schools across the nation, she is now a continuing education provider. Gloria has also contributed articles to several massage publications over the course of her career. Thanks to Ryan's encour-agement you can also enjoy some video clips on massage at massagenetworknews.com. Contact her at MassageProCE.com or email her at
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