resourcesABOUT MT AUTHOR GUIDELINES CLASSIFIEDS EDITORIAL CALENDAR MEDIA GUIDE MASSAGE MART SCHOOLS & EDUCATION FEEDBACK
Filling the Gap: The Role of Alternative Practitioners in a Broken Health Care System
I have been asked many times what got me into alternative medicine. My answer is simple: I want to truly help and make a difference in people's health.
Designing a Fitness Plan (Part 4): Blending Pain Relief With Healthy Aging
Pain relief is still the No. 1 reason patients come to my office. However, most of my patients have other goals as well, such as: "I want to lose 10 to 20 pounds"; "I feel old and want to slow down the aging process"; "My doctor says I am becoming a diabetic and need to exercise"; or "I'm tired and want more energy."
Let's Streamline Your Front Desk
Your front office can be your greatest source of efficiency or a constant bottleneck. Increasing the productivity of this area without sacrificing the quality of patient interaction can be a little tricky.
The Art of Listening
One of the most important clinical concepts for me was voiced by the legendary physician William Osler. "Listen to your patient, he/she is telling you the diagnosis." After treating literally thousands of patients, it can become almost second nature to quickly discover clues which reveal the underlying diagnosis.
News in Brief
Northwestern Student Honored for Addressing Concussions Head-On; Northwestern Announces New CFO; Life U. to Provide Unique Opportunity.
An Alarming Lack of Accountability
Accountability seems to be a lost quality today. The simple act of taking responsibility and doing the right thing just doesn't happen as often as it should. Maybe it is the litigious nature of our society.
Asking Patients the Right Questions
When was the last time you asked a patient a question? Maybe 30 seconds ago? But, are you asking the right questions to elicit valuable and useful information? As a healthcare provider, you've likely spent hundreds of hours learning to ask the right questions to gather critical health information from your patients.
Identify & Adjust the Apex Posterior Sacrum
Low back pain involving an apex posterior sacrum (+θX-axis misalignment) typically presents with signs of lumbosacral joint impingement or facet syndrome.
Excited to Share the Science of Chiropractic: An Interview With Dr. Heidi Haavik
Dr. Heidi Haavik has become known in the circle of chiropractic researchers as not only a rising star, but also one willing to do research that can have a major impact in the scientific world and how chiropractic is perceived.
Building Relationships and Referral Networks with Allopathic Practitioners
Dr. Doug, an orthopedist of 20 years, had heard stories from patients who tried acupuncture. While he was able to address many of their complaints effectively, some appeared to gain additional benefit when their care included TCM.
Health and Wellness Partnership
Yo San University of Traditional Chinese Medicine and The Wellness Center at the LAC + USC Historic General Hospital recently joined forces to extend care to the residents of Boyle Heights area of Los Angeles.
Specialized Pro-Resolving Mediators: 21st Century Inflammation Fighters
Specialized pro-resolving mediators, or SPMs, are a portion of the omega-3 fatty-acid spectrum that have been shown to have a powerful effect on reducing inflammation.
NCCAOM Launches New Membership Organization
The National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM) recently launched a new national membership organization, the NCCAOM Academy of Diplomates.
The Rest of the Patient Story
I've written previously about allowing a patient to tell you their story – about taking the time to listen and engage all the aspects of their case history, the injury in question, and the related issues.
Misconceptions & Opportunities With Medicare
As I speak around the country on how to properly document Medicare patient encounters, I get questions regarding opting out of Medicare. There are many misconceptions about opting out of Medicare, including just what it means to opt out.
Energy: For Life and For Death
Energy is a deep topic in Traditional Chinese Medicine. Qi is understood to underlie all of existence, animated or not, and the qi of the living is studied with special attention.
An Interview with Amanda Shayle
JW: Can you share with us some of your history and how you became an acupuncturist? What did you do prior to becoming an acupuncturist? Where did you go to school?
Day in the Life of an Advanced-Practice DC
Can you tell us a little about your background in the profession? Why did you want to become a DC? I studied at Boston University from 1968-1972 as a pre-med student majoring in biology.
The Value of Melatonin in Breast Cancer Prevention and Adjunctive Treatment
Although melatonin (MLT) is best known for its sleep-aid properties and as a natural remedy to prevent jet lag, extensive experimental studies suggest it possesses anticancer activity through several biological mechanisms.
Roots in the Community, Branches Far Beyond
The Jung Tao School of Classical Chinese Medicine (JTS) was founded in 1998 by Sean Christian Marshall in Sugar Grove, North Carolina, a small community near Boone in the state's westernmost mountains.
F4CP Launches New Social Media Campaign
The Foundation for Chiropractic Progress has launched a new service to help member doctors: a social media campaign called "Accelerator."
How Many of Your Patients Have Sarcopenia?
Figure 1 demonstrates the typical appearance of sarcopenia in the paravertebral muscles. Have you considered evaluating your patients for this problem? Sarcopenia is the progressive loss of skeletal muscle mass and function that affects the older population.
Constructing Our Reality: The Primary Channels and Perception, Part 1
My favorite topic of discussion within Chinese medicine is the acupuncture channel systems. First of all, each of us have them. They are part of our bodies; not something external to us. To learn about the acupuncture channels is to learn about ourselves.
August, 2010, Vol. 10, Issue 08
IMA Owner Says He "Sabotaged" the Business
Blames Depression, Says Failing Company Owes $600,000
By Ramon G. McLeod, Editor-in-Chief and Christie Bondurant
Will Green, the owner and founder of the International Massage Association (IMA), a business that was once a major insurer for the massage therapy community, said Wednesday (July 21) that he "began to sabotage" the association last year, owes his insurance broker "about $600,000," and stopped making payments on insurance premiums.
The e-mail, sent to the association's members, was in apparent response to a Massage Today story ("What Became of IMA", July 19) that described the severe financial troubles that have befallen the association.
Green has refused to respond to numerous phone calls requesting an interview on the story, including three calls made Thursday, July 22. In one of those calls, the person answering the phone said he was "out of town" for the day.
In the e-mail sent to IMA members, Green makes a series of admissions about the company's apparent collapse.
"I am not faultless. I began to sabotage the business through hurt and anger last year." He blames the "sabotage" on depression and says he wished he "had gotten some help because depression is a subtle destroyer."
Confirming one of the major findings of the original Massage Today story, Green says "I owe (his former) insurance broker about $600,000." He says that he is trying to sell off real estate to "pay that debt."
The e-mail further states that on April 22, the association's insurance broker cancelled policies. In an interview with Massage Today last week, Bret VanLeeuven, owner of IMA's primary insurance broker, Utah-based Stratus Insurance, Inc., said that Stratus had indeed cancelled the policies because "he owes us close to seven figures."
In trying to explain what happened to the money and to the association, Green in the e-mail says that he discovered in July 2009 that issues had arisen over a claim made to one of his non-massage insurance businesses.
In researching the claim, which was made by someone "not in our database," he "found out (that) our insurance policy was being sold by another insurance broker with our name on the policy for an inflated wholesale price."
He said that this had allegedly been going on for four years.
"My friends at the insurance brokerage had been raping me economically since 2004. I was hurt and angry. I found out from the U.S. Justice Department Insurance Fraud Division that this was not legal."
Nevertheless, Green said, "I did not pursue a legal remedy. I went into a depression without even realizing it." He also claims that he has been cooperating with the FBI for three years in an insurance fraud case and that "one of the parties" in the case has plead guilty.
Green said it was depression resulting from the July 2009 discovery that led to his failure to keep up with payments: "I stopped paying insurance premiums and went into a tailspin."
The e-mail doesn't say which insurance broker allegedly mishandled the policy he describes as discovering in July 2009. Stratus was still doing work until April 22, when Stratus cancelled work for Green.
In interviews last week, VanLeeuven insisted that Stratus was not involved in "any scheme."
The relationship between Green and VanLeeuven began around 2004, VanLeeuven said. Stratus, like other insurance brokers of its type, acquires the policies that insure the premium payers from liability claims.
Earlier this year, sources present at meetings where Green tried to sell IMA said that Green suggested that Stratus had failed to properly handle policies in several of the years since 2004, an allegation that VanLeeuven strongly denied.
"Every premium that was collected was passed on to the appropriate parties," he said.
"Our business has been audited many times, we held up our part of the contract," he said. "And the bottomline is that as far as Stratus is concerned, every claim that was made was paid. There have been no complaints about unpaid valid claims."
VanLeeuven, who is travelling overseas, was unavailable to comment on this story.
End Game for IMA?
Left unstated in the e-mail from Green was one very large question: What happened to the $600,000?
What is clear, however, is that Green is scrambling for cash because, as he says in his e-mail: he is trying to sell off property to cover it. It is also clear that IMA is finished. In his e-mail Green says it will cease to exist at the end of 2010.
Editor's Note: If you have had issues with either of IMA's insurance operations, please contact
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